Responsible Gambling Policy
At Rocket Play, we are committed to ensuring that all players have a safe and enjoyable experience. We recognize the importance of responsible gaming and are dedicated to promoting responsible gambling practices. The following outlines our approach to responsible gambling, signs of gambling problems, and the resources available to help individuals.
Why Responsible Gaming is Important
Responsible gaming is crucial for ensuring that players engage in gambling activities in a safe and controlled manner. At Rocket Play, we believe that gambling should be an enjoyable form of entertainment and should never interfere with other aspects of your life. Our responsible gaming policy is designed to protect players and help prevent harm caused by gambling addiction. We encourage players to set limits, take breaks, and always gamble responsibly.
Signs of Gambling Problems
While gambling can be a fun and entertaining activity, it can become problematic if not managed properly. Here are some signs of potential gambling problems:
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Spending more money than you intended: If you find yourself gambling more than you can afford, or exceeding your financial limits, it may be a sign of a problem.
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Gambling to escape problems: Using gambling as a way to cope with stress, emotional issues, or personal problems is a serious concern.
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Inability to stop gambling: If you feel that you cannot stop gambling, even if you want to, it may indicate a problem.
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Negative impact on relationships: Gambling can strain relationships with friends, family, and colleagues.
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Chasing losses: If you try to win back money you’ve lost, it’s a warning sign of a potentially unhealthy gambling habit.
If you or someone you know exhibits any of these signs, we encourage you to seek support and consider implementing self-exclusion or setting limits.
Safe Gambling Recommendations
We recommend the following tips to promote safe gambling:
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Set a budget: Always decide beforehand how much you are willing to spend and stick to it. Do not gamble more than you can afford to lose.
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Set time limits: Allocate a specific time for gambling and take regular breaks. Don’t gamble for extended periods.
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Avoid chasing losses: Accept that losses are part of the game. Never try to win back lost money, as it can lead to deeper financial problems.
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Recognize when it’s time to stop: If you’re feeling frustrated, anxious, or upset, take a break from gambling. If you feel that gambling is no longer fun, it’s time to stop.
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Seek help when needed: If you ever feel your gambling habits are getting out of control, seek assistance from support services or professional help.
Self-exclusion and Limits
At Rocket Play, we provide players with the ability to set limits on their gambling activities, including:
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Deposit Limits: Set a maximum amount of money you can deposit within a specific timeframe.
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Loss Limits: Set a limit on the amount of money you can lose during a specified period.
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Time Limits: Set a daily, weekly, or monthly limit on how long you can play.
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Self-exclusion: If you feel that you need a break from gambling, you can exclude yourself from the platform for a specified period or permanently. During this time, you will not be able to access your account or participate in gambling activities.
These measures are designed to help you stay in control of your gambling habits.
Aid Organizations and Support
There are numerous organizations that provide support for individuals who may have a gambling problem. If you or someone you know needs assistance, please contact one of the following:
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Gambling Help Online (Australia): A free and confidential service for individuals seeking help with gambling issues.
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Gamblers Anonymous: A 12-step program for people who have problems with gambling.
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Gambling Therapy: Offers online support and resources for individuals affected by gambling addiction.
These organizations offer confidential support and can assist with setting up recovery plans and getting the help needed.
Protection of Minors
Rocket Play is committed to ensuring that minors do not engage in gambling. We take strict measures to verify the age of players during the registration process, and anyone under the age of 18 is prohibited from using our platform. In addition, we offer tools to help parents and guardians prevent minors from accessing gambling services:
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Parental controls: We recommend setting up parental controls on devices that may be used to access online gambling sites.
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Age verification: We require all users to verify their age during the registration process, ensuring that only adults can participate.
If you suspect that a minor is using our service, please contact our support team immediately.
Contact Information
If you have any questions or concerns regarding our responsible gambling policy or need assistance, please do not hesitate to contact us:
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Phone: +61 2 1234 5678
We are here to help and are committed to ensuring a safe and enjoyable gaming environment for all players.
This policy was last updated on July 22, 2025.